The Art of Workplace Interaction
Workplace interaction is one of the most important skills a person can acquire. We have all worked with those difficult people who have personalities that are just brutal to deal with. Admittedly, this does take an incredible amount of fortitude and practice. Fortunately, early in my career I worked closely with someone who was highly respected not only because of his job knowledge, but even more so because of his uncanny ability to interact with individuals of all types. He taught me 4 key tricks which have served me well through the years.